Solving problems

First, try to solve problem yourself with a help of any documentation available. You may try to ask your fellow-student, sometimes this may be very fast solution.
If the problem persists, you may need to ask for help. Please try to describe your problem: what's wrong, if you receive any error message, which computer is affected (computers in labs are numbered, write down number of both the computer and lab).

Depending on your problem please choose appropriate person from table below:

problem description	who should help	if not available, try this person
forgotten password for Netware	reception CVT (M209)	Mrs. Dupalová or Mrs. Samsonová (L131)
forgotten password for Unix	Mr. Čejka (L130)	Mr. Michal (L127)
forgotten password for EDUROAM	use information system to set new one
forgotten VUTlogin (or password)	use information system to set a new one
login to Aleph library system	Mrs. Selingerová (M105)
some other forgotten password	read carefully Accounts and Data Security
recharge your credit for printing services	Mrs. Dupalová or Mrs. Samsonová (L131)
recharge your credit for copying services	student's canteen (P209)
problems with Windows workstation	Mr. Gaďorek (L128)	Mr. Michal (L127)
problem with Linux Workstation or server	Mr. Kašpárek (L127)	Mr. Čejka (L130)
problem with Novell NetWare server	Mr. Gaďorek (L128)	Mr. Michal (L127)
problem with Unix server	Mr. Michal (L127)	Mr. Kašpárek (L127)
problem with Workstation hardware	send mail
problem with printing services	Mr. Čejka (L130)	Mr. Gaďorek (L128)
problem with access system (entry to labs, library)	Mr. Čejka (L130)	Mr. Gaďorek (L128)

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Solving problems