Support Specialist (Dutch or French)
- Brno
Description:
- provide technical support for products of the company (scanners, mobile and wireless devices)
- evaluate caller needs and resolve problem or escalate case
- create related documentation and work with internal databáze
- communicate with management and product teams
- translate technical issues from English to the other language
Requirements:
- background in computer networking and information systéme
- upper-intermediate English
- very good knowledge of Dutch or French
- experience from a call centre (experience as a technical helpdesk is an advantage)
- university or high school education
- communication skills, customer-oriented approach, flexibility, strong problem solving and troubleshooting abilities
Offer:
- salary according to experience of the candidate
- other benefits: language courses, meal vouchers, additional week of holidays, teambuildings, contribution for pension insurance and others
- possibility of interesting work in international company
More info: http://www.itjobs.cz/uchazece/showjobs.php?job=4742
Contact:
Ing. Tereza Teclová
Senior
Recruitment Consltant
PERSPEKTIVA
CZ, s.r.o. ▪ Bašty 8 ▪ 602 00 Brno
GSM: +420 604 281 084 ▪
Tel: +420 542 215 787
teclova@ITjobs.cz ▪
www.ITjobs.cz
▪
www.perspektiva.eu
