Title:

Business English 2/2

Code:JA4
Ac.Year:ukončen 2003/2004
Term:Summer
Study plans:
ProgramBranchYearDuty
EI-BC-3VTB-Compulsory-Elective - group J
EI-MSC-3VTN-Compulsory-Elective - group J
EI-MSC-5VTI-Compulsory-Elective - group J
IT-BC-3BIT-Compulsory-Elective - group A
Language:Czech, English
Credits:2
Completion:accreditation+exam (written&verbal)
Type of
instruction:
Hour/semLecturesSem. ExercisesLab. exercisesComp. exercisesOther
Hours:1313000
 ExaminationTestsExercisesLaboratoriesOther
Points:0100000
Guarantee:Malíková Dagmar, PhDr., UJAZ
Lecturer:Malíková Dagmar, PhDr., UJAZ
Faculty:Faculty of Electrical Engineering and Communication BUT
Department:Department of Foreign Languages FEEC BUT
Prerequisites: 
Headway Upper-Intermediate (JH4), UJAZ
New Headway Intermediate (JH3), UJAZ
New Headway Intermediate 2 (BAN4-IT), UJAZ
 
Learning objectives:
The course develops the students´ basic skills for talking to people in business situations, business correspondence, presentation of the company and its products, talking about money matters, applying for jobs,taking part in meetings, and negotiations. Note: this is a two-semester course.
Description:
The course develops the students' skills - speaking, reading, listening and writing for business situations, business correspondence, using telephone in business, talking about the company, its organization, staff responsibilities, products and services, money matters, non-payment problems, taking part in interviews, meetings, negotiations, and for making presentations about the company and its products. Students will work in class with the department´s textbooks.
Learning outcomes and competences:
The students will learn to communicate in business situations - to speak on telephone, to write business letters, to talk about the company, its products and money matters, to make presentations.
Syllabus of lectures:
  1. Company
  2. Jobs, responsibilities
  3. Activities, achievements
  4. Applying for a job
  5. Interview
  6. Telephoning
  7. Making arrangements
  8. Product description
  9. Sales
  10. Complaints and apologies
  11. Process description
  12. Giving instructions
  13. Revision, semester test
  14. Visiting a company
  15. Socializing
  16. Meetings
  17. Negotiations
  18. Money matters
  19. Budget, accounting
  20. Invoicing, payments
  21. Presentations
  22. Main parts of a presentation
  23. Describing trends
  24. Conclusion
  25. Questions
  26. Revision, test
Syllabus of numerical exercises:
  1. Talking about a company, its structure, premises and facilities
  2. Describing jobs and responsibilities
  3. Talking about a company´s targets, activities, achievements, reporting
  4. Letter of application, CV
  5. Talking about education, work experience, interests, achievements, expectations
  6. Making telephone calls, messages, contacting people, exchanging information, oonfirmation in writing
  7. Arranging meetings, appointments, schedules, invitations
  8. Size and dimensions, shapes, materials, main features, specifications
  9. Offering goods, placing orders, deliveries, prices
  10. Making complaints, faults, letter of complaint, letter of apology
  11. Process description, oral and written
  12. Instructing people how to do things, asking people to do things
  13. Revision , test
  14. Taking people round the company, giving information
  15. Social conversation with business contacts, entertaining guests
  16. Chairing a meeting, suggestions, agreement, disagreement
  17. Negotiating prices, delivery times, terms of sale
  18. Forms of money, currencies, prices
  19. Income and expenditure, budget cuts
  20. Invoicing customers, acknowledgement of payment, requesting payment
  21. Preparing a presentation, addressing the audience, introduction, main points
  22. Preparing the main parts of a presentation, explanations to figures
  23. Describing graphs, mathematical expressions
  24. Concluding a presentation, summarizing
  25. Asking and answering questions
  26. Revision, semester test
Progress assessment:
progress assessment, presentations
Exam prerequisites:
semester test