Business English 1/2

Ac.Year:ukončen 2004/2005
IT-BC-3BIT-Compulsory-Elective - group A
Language of Instruction:Czech, English
Type of
Guarantor:Malíková Dagmar, PhDr. (DFL)
Lecturer:Malíková Dagmar, PhDr. (DFL)
Instructor:Malíková Dagmar, PhDr. (DFL)
Faculty:Faculty of Electrical Engineering and Communication BUT
Department:Department of Foreign Languages FEEC BUT
Headway Upper-Intermediate (JH4), DFL
New Headway Intermediate (JH34), DFL
New Headway Intermediate 2 (BAN4), DFL
Learning objectives:
  The course develops the students´ basic skills for talking to people in business situations, business correspondence, presentation of the company and its products, talking about money matters, applying for jobs,taking part in meetings, and negotiations. Note: this is a two-semester course.
  The course develops the students' skills: speaking, reading, listening and writing for business situations, business correspondence, using telephone in business, talking about the company, its organization, staff responsibilities, products and services, money matters, non-payment problems, taking part in interviews, meetings, negotiations, and for making presentations about the company and its products. Students will work in class with the department´s textbooks.
Learning outcomes and competencies:
  The students will learn to communicate in business situations: to speak on telephone, to write business letters, to talk about the company, its products and money matters, to make presentations.
Syllabus of lectures:
  • Company
  • Jobs, responsibilities
  • Activities, achievements
  • Applying for a job
  • Interview
  • Telephoning
  • Making arrangements
  • Product description
  • Sales
  • Complaints and apologies
  • Process description
  • Giving instructions
  • Autumn revisiontest written
  • Visiting a company
  • Socializing
  • Meetings
  • Negotiations
  • Money matters
  • Budget, accounting
  • Invoicing, payments
  • Presentations
  • Main parts of a presentation
  • Describing trends
  • Conclusion
  • Questions
  • Spring revisiontest written
Syllabus of numerical exercises:
  • Talking about a company, its structure, premises and facilities
  • Describing jobs and responsibilities
  • Talking about a company´s targets, activities, achievements, reporting
  • Letter of application, CV
  • Talking about education, work experience, interests, achievements, expectations
  • Making telephone calls, messages, contacting people, exchanging information, oonfirmation in writing
  • Arranging meetings, appointments, schedules, invitations
  • Size and dimensions, shapes, materials, main features, specifications
  • Offering goods, placing orders, deliveries, prices
  • Making complaints, faults, letter of complaint, letter of apology
  • Process description, oral and written
  • Instructing people how to do things, asking people to do things
  • Autumn revision, test written
  • Taking people round the company, giving information
  • Social conversation with business contacts, entertaining guests
  • Chairing a meeting, suggestions, agreement, disagreement
  • Negotiating prices, delivery times, terms of sale
  • Forms of money, currencies, prices
  • Income and expenditure, budget cuts
  • Invoicing customers, acknowledgement of payment, requesting payment
  • Preparing a presentation, addressing the audience, introduction, main points
  • Preparing the main parts of a presentation, explanations to figures
  • Describing graphs, mathematical expressions
  • Concluding a presentation, summarizing
  • Asking and answering questions
  • Spring revisiontest written 
Fundamental literature:
  • V. Hollett: Business Objectives, Oxford University Press
  • L. Jones and R. Alexander: New International Business English, Cambridge University Press
  • I. Mackenzie: Financial English, Language Teaching Publications, Hove, England
  • V. Hollett: Meeting Objectives, Oxford University Press
  • A. Ashley: Commercial Correspondence, Oxford University Press
  • Authentic materials
Progress assessment:
  progress assessment, presentations
Exam prerequisites:
  semester tests

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