Prentice Hall/Pearson Education Technical Support

Squeak: Open Personal Computing and Multimedia
by Mark Guzdial and Kimberly Rose
Copyright 2002 Prentice Hall. All rights reserved.
Main Text ISBN: 0130280917
CD ISBN: 0130608122

Prentice Hall does not offer technical support for this CD.

However, if you have questions specifically related to the installation process, you can contact Media Support by email at the following address: media.support@pearsoned.com or by calling 1-800-677-6337 between 8AM to 5PM CST Monday - Friday. Please include your system parameters (processor, operating system. RAM, etc.), the title and ISBN of the book, the name of the specific software you are attempting to install, and the exact wording of the error message you may have received.

If you believe that your Instructor's Resource CD is defective, you may send it to Prentice Hall to exchange for a replacement disk. The new disk can only be sent upon receipt of the defective disk.

Send the defective disk, along with your name and address, to:
Computer Science Editor
Prentice Hall
1 Lake Street
Upper Saddle River, NJ 07458

Minimum System Requirements

Macintosh
• PowerPC processor
• Mac OS software version 8.6*, 9.0.4, or 9.1
• 32 MB of RAM (with virtual memory on) (64 MB recommended)
• CD-ROM drive
• Internet Browser
- Netscape 4.0 or Internet Explorer 5.0 or higher.
• Internet Connection
• Screen Resolution 600 x 800 (minimum)
Windows
• Intel Pentium processor
• Microsoft Windows
- Windows 95 OSR 2.0
- Windows 98, Windows Millennium,
- Windows NT 4.0 with Service Pack 5 or 6
- Windows 2000
• 32 MB of RAM (64 MB recommended)
• CD-ROM drive
• Internet Browser
- Netscape 4.0 or Internet Explorer 5.0 or higher.
• Internet Connection
• Screen Resolution 600 x 800 (minimum)

Adobe Acrobat Reader is required to read the '.pdf' files on this CD. If you do not have Adobe Acrobat Reader installed on your computer, it can be downloaded for free at http://www.adobe.com/products/acrobat/readstep2.html.